AFL iD

You will need to create or use an existing AFL iD in order to register for the 2025 season as a coach. It will also be the method to sign in and complete your annual learning requirements.

If you have coached in past seasons, we will have you link to your past AFL Learn account during your first login. 

If you're a past coach and need to access your history, please contact coaching@afl.com.au.

You will need to create or use an existing AFL iD in order to register for the 2025 season as a community umpire. It will also be the method to sign in and complete your annual learning requirements.

If you have umpired in past seasons, we will automatically match your previous account if you have used the same email for AFL iD.

If you're a past umpire and need to access your history, please contact umpire.afl@afl.com.au.

If you are a current Umpire and Coach, we recommend first setting up your AFL iD then linking your account in OfficialsHQ. Once you have completed your Umpire Learning, you should then go to AFL Learn to complete your Coaching Accreditation. 

If you have any issues, please reach out to umpire.afl@afl.com.au. 

Creating an AFL iD is optional if you are a participant.

New participants: You can create and use AFL iD to login to PlayHQ. Alternatively, you can create and link an AFL iD during the registration process. 

Returning participants: You can create and use AFL iD to login to PlayHQ. It will automatically match based on your past PlayHQ email. Alternatively, you can create and link an AFL iD during the registration process. 

Creating an AFL iD is optional if you are a parent registering a dependent.

New parents: You can create and use AFL iD to login to PlayHQ. Alternatively, you can create and link an AFL iD during the registration process. 

Returning parents: You can create and use AFL iD to login to PlayHQ. It will automatically match based on your past PlayHQ email. Alternatively, you can create and link an AFL iD during the registration process. 

If you have multiple dependents, you only need to have one AFL iD.

AFL iD is not required to access and manage your club on PlayHQ.

During the registration process, you will be asked to verify your email address. To do so, check the inbox of the email address you used to register, open the “Activate your AFL iD Account” email, and then click on the “Verify Email” button.

If you do not  receive the “Activate your AFL iD Account” email, please check your Spam or Junk folders. If you are using a corporate email, your IT security may have quarantined the email and it may need to be released.

You can also trigger this email again, described in the next FAQ "What if I don't verify my account in time?"

If you do not verify your account in time, the next time you attempt to sign in via AFL iD you will be prompted to verify your account.

During this step, you can resend your verification email to your nominated email address.

Activation emails are sent to your nominated email address during the activation. Please check your Spam or Junk folders. If you are using a corporate email, your IT security may have quarantined the email and it may need to be released.

If you did not receive the activation email, please try to login again and it will prompt you to send a second activation email.

AFL iD will capture your mobile number as password recovery via SMS will be an option. We are also investigating greater security methods for your account in the future, which will require multi-factor authentication. 

During registration, you will be asked to verify your account via an SMS code, but you will be able to skip this step if you wish. 

Should you change your mobile number over time, you can login to the AFL iD Profile Manager, and update this in Account Details.

AFL iD is designed for user self service. To reset your password you will need to:

1. Navigate to the Sign In screen for AFL iD on a participating application
2. Enter your email and select ‘Let’s Go’
3. Select ‘Forgot Password’
4. A prompt will be given to either perform an SMS or Email password reset
5. For SMS, a code will be sent to your mobile. Enter the code and then reset your password.
   For Email, a password reset email will be sent to your nominated email address. Follow the email prompt to reset your password.

Your AFL iD Profile can be updated in either two ways:

1. Sign in to the AFL iD Profile Manager or
2. Access the  “Manage my AFL iD” links on participating applications.

From the Profile Management page, you can:

• Update your details such as first name, last name, mobile number, or favourite football team
• Change your password
• Update your AFL Marketing Preferences

Your AFL iD account will be locked for 60 minutes if you enter the incorrect password a number of times. During this time, you will be unable to reset your password. Once the 60 minutes is complete, you will be able to attempt to sign in again, or select to reset your password.

AFL iD requires a mobile phone to support security setup and password recovery. Should you wish to sign up a minor who does not have a mobile phone, it is recommended that you sign up on their behalf using your mobile phone. One mobile phone may be linked to one or more active AFL iD’s and varifying your mobile is optional.