Club Administrators
Quick Actions
Manage your club operations, reporting, and setup tasks in PlayHQ efficiently throughout the season.
Access a season checklist for club admins, covering key steps to set up and manage your club for the season in PlayHQ.
Access the Game Day Operations hub, with guidance on preparing for and managing game day activities in PlayHQ.
You must select a specific competition when generating reports. Custom fields will not appear if “All Competitions” is selected. Please refer to PlayHQ’s help guide on Reporting & Insights.
Admin invitations must be sent by the club. Please refer to PlayHQ’s help guide on managing administrators in your organisation.
Support Guides & Videos
Everything you need to navigate key club administration workflows in PlayHQ.
On-demand webinar sessions designed to support clubs, leagues, and volunteers with PlayHQ, covering new features, season setup, and match day processes through practical walkthroughs and expert guidance.
Practical video guides to support clubs in setting up and managing their organisation in PlayHQ, including registrations, reporting, and key admin functions.
Website builder: Learn how to use the Website Builder in PlayHQ, including creating and managing your club or league website and keeping information up to date - click here.
Posts: Learn how to communicate with participants using posts in PlayHQ, including sending updates, announcements, and important information - click here.
Mailchimp integration:
- Learn how to connect Mailchimp to PlayHQ and communicate with players, parents, and volunteers, including creating and managing mailing lists - click here.
- Learn how to remove contacts from a Mailchimp mailing list, helping you keep your communications accurate and up to date - click here.
PlayHQ has a Xero integration feature that connects your PlayHQ organization with your Xero account, automating invoice generation for you.
Key Resources & Policies
Access all key concussion guidance and policy information via the AFL’s Concussion Hub.
This central page includes an overview of concussion management in PlayHQ, along with links to the latest guides and resources for leagues and clubs to support compliance and best practice.
Sets the national framework for how community football is governed and managed, outlining key standards, responsibilities and expectations for leagues and clubs.
Frequently Asked Questions
Why can't I see some programs when setting up for 2027?
Some program formats are no longer available in the 2027 season. The following have been removed:
- Local Programs: Diversity Talent Programs, Indigenous, Multicultural, Schools, Holiday Programs and International
- Shared Programs: Diversity Talent, Schools and Other
If a format you used in 2026 is missing, it has most likely been removed or renamed for 2027.
Where can I get help if I'm still stuck?
Contact Club Help at clubhelp@afl.com.au or call 1800 PLAY AFL
The payout period runs Wednesday - Tuesday, with funds disbursed the following Monday. Allow up to 24 hours for reporting and bank processing.
Revoking access removes permissions but does not delete the account. We recommend using a personal email address on an admin account, rather than shared club emails.
If you have been given access to your local club as an admin, please ensure you are logging in here as this is the Admin Portal. If you require further assistance, contact our dedicated support team, here.
Contact your local league or State/Territory Community Football Manager about being added into PlayHQ for your football club.